Privacy policy
Last updated: April 10, 2026
Privacy Policy
This Privacy Policy describes how Lorenco ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.
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Information We Collect
When you visit our website, we may collect certain information automatically, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on site
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely via third-party providers)
- Email address
- Phone number (if provided)
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How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you about your order
- Send updates, promotions, or marketing (if you opt in)
- Improve our website and customer experience
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Sharing Your Information
We only share your information with trusted third parties necessary to operate our business, such as:
- Shopify (store platform)
- Payment providers (e.g., PayPal, Stripe)
- Shipping carriers
- Marketing and analytics tools (e.g., Meta Pixel, Google Analytics)
We do not sell your personal information.
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Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and behavior
- Deliver relevant ads
By using our site, you agree to the use of cookies.
You can disable cookies in your browser settings at any time.
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Advertising & Retargeting
We may use your information to show you relevant advertisements through platforms like Meta (Facebook/Instagram) and Google.
These platforms may use cookies or tracking pixels to personalize ads based on your activity.
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Data Security
We take reasonable precautions to protect your personal information.
Our website uses secure encryption (SSL) to protect your data during transmission.
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Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To do so, contact us at:
lorencommercellc@gmail.com
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Data Retention
We retain your information only as long as necessary to fulfill orders and comply with legal obligations.
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Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
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Contact
If you have any questions, you can contact us at:
lorencommercellc@gmail.com
Lorenco Support Team